Counter Notification

If we removed material you uploaded and you believe that was a mistake, or that the wrong material was identified, you can send us a counter notification. This page explains what federal law requires it to contain and gives you a form to use.

Before you do, please understand what a counter notification is. It is a sworn statement, and it is not anonymous. We send it to the person who complained, including your name, address, and telephone number, because 17 U.S.C. section 512(g)(2)(B) requires us to. A counter notification also does not remove a strike from your account. If you are not sure you had the right to use the material, talk to whoever gave it to you first.

Where to send it

Send this to our designated agent:

Copyright Manager
FiTerra Holdings LLC
30 N Gould St, Suite N
Sheridan, WY 82801
Email: dmca@fiterra.ai

What happens next

Federal law, 17 U.S.C. section 512(g)(3), requires four things. Use the form below and fill in every part. If anything is missing we cannot act on it.

Once we have a complete counter notification, we send a copy to the person who complained, including your name, address, and telephone number, and we tell them we will restore the material. We restore it between 10 and 14 business days after we receive yours, unless they tell us first that they have filed a lawsuit to stop you from posting it. If they do, the material stays down and the two of you resolve it. We are not a party to that.

Counter notification form

Copy this, fill it in, and send it to the agent above.

COUNTER NOTIFICATION

To: Copyright Manager, designated agent, FiTerra Holdings LLC

1. THE MATERIAL AND WHERE IT WAS

The material that was removed, or that access to was disabled, is:

[describe the photograph or text]

It appeared at this location before it was removed:

[the listing page address, and where on the page]

2. STATEMENT UNDER PENALTY OF PERJURY

I swear, under penalty of perjury, that I have a good faith belief that the material was
removed or disabled as a result of mistake, or misidentification of the material to be removed
or disabled.

3. MY INFORMATION AND CONSENT TO JURISDICTION

Name: ______________________________________
Address: ___________________________________
Telephone: _________________________________
Email: _____________________________________

I consent to the jurisdiction of the Federal District Court for the judicial district in which
my address is located. If my address is outside the United States, I consent to the
jurisdiction of any judicial district in which FiTerra Holdings LLC may be found. I will accept
service of process from the person who provided the notification, or from an agent of that
person.

4. SIGNATURE

Signature: _________________________________
Printed name: ______________________________
Date: ______________________________________

If you are signing for a company, print the company name and your title, and confirm you are
authorized to sign for it:

Company: ___________________________________
My title: __________________________________

Knowingly making a false statement in a counter notification can make you liable for damages, including the other side’s attorney’s fees, under 17 U.S.C. section 512(f).

Our designated agent, and what a copyright notice has to contain, are on the copyright agent page.